Support
Fortuity Support
Fortuity is designed to be simple: one Signal, once a day, delivered at an unexpected time within the window you choose.
If something isn’t working as expected, the information below may help.
For additional assistance, contact: fortuity-support@serendipityfoundry.com
I haven’t received today’s Signal
Your Signal is assigned a random time within your selected delivery window. If the window is still open, it may simply not have arrived yet. If the window has passed, open Fortuity to refresh its local schedule and check the current state, then confirm notifications are allowed in your device settings. Focus, Scheduled Summary, or other iOS notification settings may delay or silence the alert without changing the Signal’s scheduled time in Fortuity.
Notifications are disabled or delayed
Fortuity uses local notifications only. Open your device settings, find Fortuity, and make sure notifications are allowed. Focus and Scheduled Summary can delay or silence an alert. The Signal’s scheduled time in Fortuity does not change, and widget refresh timing is managed by iOS.
Do I need to open Fortuity to keep deliveries scheduled?
Yes. Fortuity prepares a rolling 28-day schedule locally on your device and renews it whenever you open the app. Open Fortuity at least once every few weeks. If the app has not been opened for 28 days or more, open it to rebuild upcoming deliveries before relying on alerts or widgets.
When will my first Signal arrive?
After setup, your first Signal arrives today only if its randomly assigned time is still ahead. If that time has already passed, Fortuity begins on the next eligible day rather than backfilling a Signal.
How do I change my delivery window?
Open Fortuity and use the delivery window controls in Settings. Future delivery times are refreshed while assigned Signal identities remain unchanged. If a same-day change would move today’s pending Signal into the past, the new window begins tomorrow.
Why is my previous Signal still showing?
After delivery, a Signal remains available for the rest of its local day. On the next day, it may appear as Yesterday’s Signal until the new delivery window begins. During that window, Fortuity shows the waiting state until today’s Signal arrives. Nothing is sent to a remote service.
Can I request another Signal?
Fortuity is intentionally limited to one randomly selected Signal per day. The pause between Signals is part of the experience.
Does Fortuity track what I do with a Signal?
No. Fortuity does not track, record, or transmit what you do with a Signal.
What happens if I travel or change time zones?
After changing time zones, open Fortuity. It refreshes pending delivery times for your new local time while preserving future Signal identities. Already scheduled alerts cannot be adjusted while the app remains closed, so do not assume they have moved to the new local window until you reopen Fortuity.
What happens if I reinstall the app?
Reinstalling may remove locally stored app information, including your current Signal and delivery preferences. You can set the app up again after reinstalling.
I found a bug or have feedback
We’d like to hear from you. Contact fortuity-support@serendipityfoundry.com with a description of what happened and your device details if relevant.
Privacy questions
Read the Fortuity Privacy Policy or contact privacy@serendipityfoundry.com.
About Fortuity
Fortuity is an independent software experiment from Serendipity Foundry. One Signal. Once a day. What you make of it is up to you.